Servicing your Automist system with iMist Response

iMist Response - Making Life Safer

iMist Response is a wholly-owned subsidiary in the Intelligent Mist Group, dedicated to servicing Automist products.

We are proud to be one of the leading Automist service contractors in London and the South East. While some Automist installers install other products and cannot dedicate a servicing team solely for Automist, we have made a concerted effort to take on servicing even for installations that we did not originally design or install.

A Fire Suppression System must be fully functional at all times. Both for life safety reasons and as part of your building regulations approval, annual maintenance and certification are strongly recommended.

Monthly payment - annual service

Once you are on our system, you'll receive notification annually that your system is due for service. By entering into our service agreement, you won't have to find an annual fee: we instead take a monthly direct debit. On systems that we have designed and installed, you'll be offered the monthly payment scheme from the beginning.

Want us to service a system that another company installed? Here's the procedure:


Step 1

Survey fee paid in advance, partly deductible from first service.


Step 2

A report is prepared, and an estimate drawn up for any repairs or rectification needed


Step 3

We carry out the service, commission the system and update its certification


Step 4

We send you your first bill


Step 5

Once you've agreed to our terms and conditions, we issue your service agreement contract and payment scheme

Talk to Us

01206 544223

Want to discuss typical service costs or practicalities? Wondering what your responsibilities are as a landlord? We'd be delighted to talk to you: give us a call, or if you want to send project details, try our contact form.